Service Consultant Veleda was wonderful! And my car was serviced and ready quickly!! Great experience overall as usual!!
Took care of me replacing my entire A/C system under warranty.
I had An unexpected issue with my 2016 RDX. A quick call to the dealership and I was Immediately scheduled for an appointment at a time convenient to my schedule with Khanh Vu as my service rep. Upon arrival I received Immediate attention, a clear explanation of the possible problem, the diagnostics to be run and an estimate of when my service would be complete. Khanh provided outstanding customer service and I would Highly recommend this dealership to any buyer wanting a great car and service after the sale.
I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deciding on critical service items. I always feel like my vehicle is serviced within Acura’s high certified standards.
Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer relationships. I would highly recommend working with him and would consider him an asset to the John Eagle Acura team.
I never have a problem here. Veleda was so helpful and communicates every step. John Eagle does a fantastic job with its customers.
When I called to get my car looked at, Velena got me right and was able to get me a loner too at short notice. She was very kind, patient and understanding.
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